Make the most of your holiday property with Kent and Sussex Cottages

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With both local and national expertise and support, you'll get the best of both worlds

Here in Kent and Sussex, we have passionate, knowledgeable property specialists who can support you in getting your property ready to let. We're also part of the Original Cottages family, which means that you get additional benefits from our central team of experts. From pricing to marketing to property grading, we can ensure that your property is set up for a successful season, year after year.

Letting your holiday cottage can be a profitable exercise. Cottage holidays in the English countryside have been one of the great success stories of the last 30 years, and each year more owners of second homes bring their properties onto the holiday market. Kent and Sussex Cottages are constantly seeking good quality properties in desirable locations across the two counties to add to our portfolio. We offer a complete marketing and booking service with flexible contractual arrangements.

If you have a property in Kent or Sussex and would like full details, simply contact us by telephone, email or in person and we'll be pleased to provide you with our comprehensive Owners' Information Pack by return.

Very impressed with the level of communication and transparency. Thank you for everything you are doing.

- Homeowner Feedback, May 2020

Our advice is free and without obligation, so call us today on: 01227 809182 email: letting@originalcottages.co.uk or Request a free owner pack

Why holiday let with Kent and Sussex Cottages?

Our holiday letting service can be tailored to suit your needs, here are some of the key reasons why you should let with Kent and Sussex Cottages:

Expert marketing

Leading digital marketing expertise from a large team working both in Kent and Norfolk.

Effective, targeted and exciting marketing activity featuring your individual property & free professional photography.

We list our properties on 17 of the biggest affiliate websites, plus 100's of smaller websites too - at no extra charge to our owners - including the following major brands:

Original Cottages
HomeAway
Airbnb
Snaptrip
Booking.com
Trip Advisor
Interhome
Love Cottages
It makes financial sense

We’ll visit your property (for free) to let you know how much you could earn.

Competitive commission rates, no sign-up or renewal fees (we only start making money when you do).

Attractive payment terms; regular monthly payments and easy to  understand statements, plus protection from cancellations and damages.

We're customer service led

Knowledgeable & friendly local team in Kent, plus a central team of experts.

Our holidaymakers come back year after year (which means more repeat customers for you).

Tailored property management services, arranged to suit you (we won’t try and sell you a package).

Our response to Coronavirus (Covid-19)

From the start of the Covid-19 pandemic, we have, of course, been focused on supporting our homeowners, guests and staff. Safety has been our top priority, alongside timely information. In a world with so many unknowns, we have cut through the noise to give our homeowners clear, regular and informed communications about the situation, what it means to them, how we’re adapting, and what they need to do to adapt.  

We have made sure that we’re always available on the end of a phone or email too, and the feedback from our homeowners has been fantastic – we, and they – feel like our relationships have only strengthened during this time. 

And now, with holiday bookings on the up, we are helping our homeowners to make their properties safe and ready for visitors. We understand how holidaymakers’ needs are changing and advising our owners on how to optimise their property – from facilities, to pricing – to achieve their booking potential.  

Some quotes from our homeowners:

"Just to say thank you so much for such a thoughtful and comprehensive update, and for all of the tips, it is much appreciated and very reassuring to receive."

"Thank you all. I am so relieved that our agency have demonstrated integrity and balance. Well done."

"Many thanks for the update. Your message underlines the professionalism shown every day by your company. Let’s look forward to a healthy and happy future."

 

See below for a short video from Natalie, our Lake District manager, talking about how we’ve helped homeowners during the Coronavirus pandemic. 

Marketing your holiday property

The primary objective of our marketing activity is to help maximise the revenue potential of your property by bringing in bookings – lots of bookings! To achieve this we implement an extensive and targeted marketing programme:

 

Our websites
OUR WEBSITES

Our websites are 'fully responsive’ which means they change to best fit the device on which they are being viewed. We invest in ‘pay per click’ advertising and continuously work on our ‘organic’ search engine performance on Google. We market properties on our national website; www.originalcottages.co.uk and our luxury website; www.nicheretreats.co.uk 

Over 200,000 visitors to our own website each year

Affiliate websites
AFFILIATE WEBSITES

We pay to list your properties on a range of affiliate websites, both in the UK and elsewhere in the EU, casting the net further still. These include: Airbnb, Tripadvisor, Snaptrip, Holiday Lettings and HomeAway.

Social media
SOCIAL MEDIA

We showcase holiday properties, special offers, local news and events through our social media accounts,  and actively engage with our followers on Facebook, Instagram, Twitter and Youtube through our organic and paid social media activity.

 

Campaign marketing
CAMPAIGN MARKETING

We regularly communicate with our customers with personalised, targeted emails and mailers. We feature properties, events and special offers, tailoring the content to our audience. In addition to this our online blog gives customers insider news and tips to make the most of KEnt & Sussex.

Over 800,000 marketing emails sent to our customer base every year

Shows
SHOWS

We attend local shows such as the Whitstable Oyster Festival, so people can meet us and find out about our holiday properties. We have high quality show displays, branded giveaways and run a 'win a holiday' competition to build our customer base and attract new holidaymakers to our properties.

Advertising & PR
ADVERTISING & PR

We place carefully timed advertisements in local press and selected national magazines and papers. We work with PR specialists, journalists and high profile bloggers to gain our properties as much coverage as possible. We also work closely with local tourism agencies and a number of UK and overseas affiliates.

Multiple relationships formed with national brands, for example Virgin Wines, John Lewis and Country Life Magazine

Our offices
LOCAL PRESENCE

Our Canterbury and Cranbrook offices, vehicle and sponsorships in Kent and Sussex promote our brand and collection of holiday properties. We make the most of every opportunity to ensure holidaymakers, local businesses and visitors to events are directed to book our properties with ease.

Our high street offices are perfectly positioned to advertise our holiday properties to passers-by.

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Maximising your income

Combining over 25 years holiday letting experience nationally with our local expertise in Kent and Sussex we know how to maximise your income through holiday letting.

 

Competitive commission, including a reduced introductory rate

 

Individually researched price bands and optimised calendar

 

Bespoke marketing showcasing your property's unique features

 

Tailored property management, only pay for the service you want

 

High repeat booking percentage builds your customer base year after year

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Testimonials

We're incredibly proud of the feedback we receive from our property owners, here's what they have to say:

 

Lime Trees
"When we approached Kent and Sussex Holiday Cottages to promote our new venture we found the team very helpful, friendly and efficient. We were impressed with their knowledge and experience of the holiday property market. There is a great deal of attention to detail and the photographs taken were beautiful and the property was impressively presented on a superb, clear, website. We have been delighted with the bookings received in our first season with only a few vacant weeks. We have also had some very happy guests. Well done Kent and Sussex Holiday Cottages."

- Emily and Sue Corfe, Lime Trees (MD436).
Iden Green Farm Stables
"Robert and I have always been entirely happy with our association with Kent and Sussex Holiday Cottages. Every member of the team is delightful and efficient and they keep us busy all year round! Their marketing is wide and diverse and we have benefitted by having many nationalities at different times of the year, which makes it interesting and such fun. We highly recommend them."

- Robert and Genevieve, Iden Green Farm Stables (CB579).

Request a free owner pack

Additional benefits for our homeowners

10% Original Cottages discount
10% Original Cottages discount

As we are part of the Original Cottages group, our homeowners enjoy a 10% discount off their own holidays.

With over 5,000 Original Cottages properties to choose from, you too could enjoy exploring the UK for less. 

Partner discounts
Exclusive discounts from our partners

We love loyal customers. To say thank you for choosing us, we’ve teamed up with a range of local and national companies to ensure that you are rewarded with some seriously great offers and discounts.

How to join our family

If you’re interested in letting with us our knowledgeable and friendly team members are on hand to advise and support you through the simple 3-step process.

1

Contact us

Call or send us an enquiry so we can arrange an informal chat with one of our knowledgeable team members.

2

Arrange to meet

We would love to visit your property, or arrange a video meeting and tour (whichever is more appropriate) with no-obligation on you at all.

3

Join our family & receive bookings

We arrange your property setup and once live we launch our marketing activity to secure bookings and generate you income.

Meet the Team

Angela Jackson-Grillet, Brand Manager
Angela Jackson-Grillet
Brand Manager
Wendy Pullen, Property Manager
Wendy Pullen,
Property Manager
Hilary Newman, Property Recruiter
Hilary Newman,
Property Recruiter
Carol Attwell, Operations & Guest Services
Carol Attwell
Operations & Guest Services
Julia Latham, Homeowner & Guest Services
Julia Latham
Homeowner & Guest Services
Brenda Hogben, Recruitment & Homeowner Liaison
Brenda Hogben
Recruitment & Homeowner Liaison
Tina Evans, Recruitment & Homeowner Liaison
Tina Evans
Recruitment & Homeowner Liaison
Sarah Powell, Recruitment & Homeowner Liaison
Sarah Powell
Recruitment & Homeowner Liaison
Vanessa Moore, Homeowner & Guest Services
Vanessa Moore
Marketing & Guest Services
Rachel Thomson, Quality Assessor
Rachel Thomson
Quality Assessor
Selina Farnfield, Quality Assessor
Selina Farnfield
Quality Assessor

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